Something in my shipment was damaged or missing Colin Reynolds December 21, 2018 22:40 Updated Follow Oh no! If something in your shipment was damaged, or if something is missing from your box please contact us and we’ll be happy to help you out with that. Related articles How can I track my order? What's your refund/return policy? What is the Chad & Vy decoder wheel? What is it used for? What countries do you ship to? What is the recommended age range for Chad & Vy ICON? Comments 0 comments Article is closed for comments.